Iconic Thai Resort, Pimalai Resort & Spa, finds “Positives under Pressure” as it renovates and re-energises ahead of travel recovery.
Pioneering luxury Thai resort, Pimalai Resort & Spa is forging ahead with recovery plans despite the recent closure of Koh Lanta island in the southern Thai province of Krabi until April 30.
These are not easy times across the world and certainly for the hospitality industry in Thailand blessed with booming inbound arrivals from across the world for the past decade. But for Pimalai, the key is to stay positive, take care of the team and use this time to create new horizons a property that opened almost 20 years ago. It is something very much in Pimalai’s DNA.
Pimalai has started full renovations of 20 of its hillside ocean-view villas with private pools that sit at the top of soaring indigenous Ton Yang trees that are as high as 80-meters tall from the ground up and over 100 years old. The design concept is by Thailand’s P49 and offers bright, modern interiors inspired by marine colours, contours, and movement. The resort is also conceptualizing the first wedding chapel on the island with appointed designers Habita, whose work includes projects for Six Senses and Soneva.
To continue to connect with customers and inspire future travel, Pimalai has launched online yoga classes for guests at home to keep in shape and in touch, given by Heart, the yoga master featured the resort’s annual yoga festival, Zenergy. These online classes take place three to four times per week and can be found on Heart’s Instagram channel (@heartmaher).
Staff training has increased in all departments with regular English classes, folk-design tutorials for unique decorations across the resort and music performance teaching to maintain spirits as well as minds. The resort continues to provide three meals a day for staff, despite the temporary closure of the resort.
A full deep-cleaning and maintenance programme is in progress across all 300 rai (120 acres) of the resort including accommodation, public areas, restaurants, spa and gardens. Alternative energy programmes, composting and organic growing are all in full swing.
Just before closing, Pimalai’s Trip Advisor rating was number one and guest satisfaction reports were strong, a key reason why the resort remains confident of a quick bounce back. It has been a true inspiration and encouragement to make sure the resort is better than ever for when they return. The resort is positive and is determined to come back strong.
